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For women’s safety, PAC wants railway authorities to increase surveillance

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Mysuru: The Passenger Amenities Committee (PAC), constituted by the Ministry of Railways (MoR) at the national level under the Chairmanship of P K Krishnadas to check the passenger amenities provided at railway stations and onboard trains, inspected Mysuru Railway station.

The Committee comprising the chairman and four members inspected the various amenities provided at the station for the passengers like waiting rooms, current booking and advanced reservation offices, pay and use toilet in the circulating area, parking facilities, foot over bridge, escalators and lifts, security and surveillance system, catering and miscellaneous stalls and others. The Committee expressed satisfaction over the scale of amenities and the high standard of cleanliness maintained at the station.

The Committee interacted with rail-users at the station to get a first hand feedback on how they felt about the facilities provided at the station.

Speaking on the need to have a greater emphasis on women’s safety in railway premises and onboard trains, the Committee wanted the railways to step up vigil in areas such as subway by deploying more number of Women Railway Protection staff and also enhance ticket checking staff to instill confidence in rail users. The Committee was in favour of installation of baggage scanners and metal detectors at the main entry of the station however, in view of multiple entries at the station and enroute boarding this may not be completely effective.

Later in the day, the Committee held discussions with Divisional Railway Manager Aparna Garg on several key issues relating to passenger amenities.

Garg highlighted that the failure by the Indian Railway Catering & Tourism Corporation Ltd. (IRCTC) to finalise the contract for setting up a Food Plaza in the station as the main reason for the station still not having a full-fledged round-the-clock-catering services, this is pending since September 2019 and affecting passengers comfort. The DRM also said that completion of passenger amenity has been affected due to shortage of grant. The Committee noted this and assured to take up these issues at a higher level.

The Committee also inspected Srirangapatna which incidentally is a very historic place from the point of view of tourists. Several representations were submitted to the Committee seeking stoppage of trains at the stations. The Committee wanted these matters to be examined holistically taking into account the operational and safety issues.

Additional Divisional railway Manager A Devasahayam, Sr Divisional Commercial Manager S G Yatish & other senior branch officers of Mysuru Division were present during the inspection, according to Priya Shetty, Divisional Commercial Manager and PRO Mysuru Division.

– Team Mysoorunews

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